MeetReem

Your Smart Assistant for

REEM AI is an omnichannel communication platform powered by artificial intelligence. It provides advanced AI voice agents and messaging tools to handle customer interactions. For example, REEM's solution can handle appointment booking, outbound calling, sales, and support tasks using AI-powered calls and chats. In practice, this means REEM automates routine outreach and service calls so your team can focus on higher-level work.

REEM offers an integrated suite of tools for customer outreach. Its REEM Call module handles voice calling with advanced features, REEM SMS/Email provides a unified messaging platform, and REEM Bot is an AI-powered chatbot for automated chat and voice support. Together, these cover phone, text, email, and chat channels in one system. By combining calling, texting, emailing and chatbots, REEM lets you run entire campaigns (calls, SMS, email, WhatsApp/social media) from one place.

The REEM AI Voice Agent automatically answers and makes calls on your behalf. It operates 24/7 and can handle conversations like a real person. For example, the agent can answer frequently asked questions, qualify sales leads, and even book meetings or appointments for your team. This means no important calls are missed – if a lead calls after hours or your reps are busy, the AI will engage them and route "hot" leads to a human agent as needed.

REEM centralizes campaign outreach and even helps create marketing materials. Because it unifies SMS, email, social, and voice, you can launch multi-channel campaigns from one system. It also leverages generative AI to create campaign assets. For instance, leading brands use AI to generate images and graphics for ads, and tools like AdCreative.ai let marketers "generate ad banners, texts, and photoshoots" with AI. Likewise, REEM can produce custom advertising images or PDFs for your promotions, speeding up content creation for your campaigns.

Yes. As a cloud-based communication solution, REEM can connect to many other tools. Industry examples note that modern call-center platforms integrate with dozens of services – for example, one provider integrates with 80+ major CRMs, help desks, marketing tools, chatbots, and eCommerce platforms. In practice, this means REEM can link with your existing CRM, email marketing software, ticketing system, etc., so data flows between them (e.g. calls logged to your CRM automatically).

REEM's AI agents automate routine tasks, which lowers labor needs and reduces errors. Its company description explicitly says the solution "helps businesses reduce operational costs and deliver seamless customer interactions". Additionally, because REEM is cloud-based and virtual, it requires no special hardware or on-site maintenance. Industry sources note that virtual call-center software often has "lower installation and operating costs", since it runs on browsers or apps and is maintained by the provider. Automating calls and messaging also means your team can handle more contacts in less time, improving productivity.

Yes. REEM's cloud architecture scales from small teams to global enterprises. It supports distributed, remote teams and can run 24/7 with multilingual support – capabilities that are "necessary for companies that serve large international markets". At the same time, small businesses benefit from the low setup cost: no new hardware is needed and staff can use existing phones or computers to get started. In short, REEM adapts to businesses of all sizes, offering enterprise-grade features (security, analytics, uptime) while remaining accessible for smaller teams.

Yes! REEM supports inbound calling for enterprise clients, allowing large teams to efficiently manage incoming customer interactions. This feature ensures that calls are routed seamlessly, enabling timely responses and improving overall customer experience. Inbound calling is specifically designed for enterprises to handle higher call volumes and complex workflows.

REEM Studio is our advanced AI-powered campaign creation and management tool, designed to help businesses plan, launch, and monitor multichannel marketing campaigns. It allows users to create automated outreach across SMS, email, WhatsApp, social media, and voice calls—all from a single platform. REEM Studio also supports the generation of AI-created images and PDF materials for advertising, making campaign design faster and more efficient. This tool is especially valuable for enterprises looking to scale their marketing efforts with precision and automation.

Yes! REEM is fully HIPAA and GDPR compliant, ensuring that sensitive customer data is protected according to industry standards. These compliance measures are provided for enterprise solutions, giving larger businesses confidence that their communications and data handling meet strict regulatory requirements.

No special hardware is needed. REEM operates over the internet using VoIP (Voice over IP) technology. You can install it via a web browser or mobile app on phones, laptops or tablets. Virtual contact center guides emphasize that such software "requires no hardware or IT technicians" and can simply be "downloaded from a browser or mobile app". This means you can set up REEM on existing devices in minutes. The provider handles upgrades and maintenance behind the scenes, so you always have the latest features without manual updates.

Yes! Through whats-app Support REEM offers round-the-clock customer support via WhatsApp. Whether it's a quick question about campaigns, troubleshooting an issue, or getting help with AI-generated content, our team is available anytime. This ensures you can get assistance exactly when you need it, without waiting for business hours. Simply reach out on WhatsApp and a support agent—or REEM's AI assistant—will respond promptly